Frequently asked questions about Ghzeer
What is a Ghzeer?
Ghzeer is a cloud system that helps organisations and business owners embrace a culture of institutional innovation by collecting and managing ideas from their employees and turning them into a fun experience using reward points.
What are the benefits of Ghzeer?
Promoting a culture of creativity and innovation in the organization.
Streamlining idea management process and implementation.
Enhancing collaboration and idea sharing among employees.
Motivate employees to innovate by earning points and replacing them with rewards in the employee store.
A tool for evaluating staff performance.
Who are the main stakeholders involved in Ghzeer?
Business Owners
HR Department
Innovation Department
Internal Communication Department
Employees
How does Ghzeer enhance work environment?
By encouraging collective & competitive engagement among employees to enhance team spirit and to be part of the organization’s innovation process.
What sectors does Ghzeer serve?
Ghzeer serves a wide range of sectors, focusing on enhancing innovation and idea management within organizations.
1. Corporate Enterprises: Large organizations looking to streamline their innovation processes and encourage employee engagement in idea generation.
2. Healthcare: Hospitals and medical institutions aiming to foster innovation in patient care, medical procedures, and administrative processes.
3. Education: Universities and schools seeking to involve staff and students in generating ideas for academic and operational improvements.
4. Government: Public sector & semi- government organizations striving to improve services and operational efficiency through employee-driven innovations.
5. Technology: Tech companies focusing on rapid innovation and continuous improvement through structured idea management.
6. Retail and E-commerce: Businesses aiming to enhance customer experience and operational efficiency through innovation.
How is the innovation process done in Ghzeer?
At Ghzeer, we rely on an advanced innovation management system to develop solutions for the daily challenges faced by the organization. This is achieved by sharing these challenges with employees and requesting them to submit innovative ideas to address them. These ideas are then shared with other employees for voting in an enjoyable and interactive manner that fosters creativity and engagement within the organization. This approach drives continuous growth and achieves the highest levels of performance and productivity. Employees are incentivized through a points system, where they can accumulate points via a leaderboard for the most active innovators. These points can be redeemed for rewards in the Employee Rewards Store, which can be customized according to the organization's HR policies.
Who evaluates ideas? What criteria are used to assess ideas?
Employee ideas are evaluated in two stages: the first stage is voting by other employees, and the second stage is evaluation by the general supervisor. The evaluation is based on predefined criteria that include alignment with organizational goals, degree of creativity, feasibility of implementation, cost, and expected impact.
What is Employee Rewards Store?
The Employee Rewards Store is a customizable section of the platform that allows employees to redeem points earned through their active participation and creativity in submitting ideas. Employees can browse a variety of rewards and incentives in the store, such as gifts, shopping vouchers, discounts, travel & event tickets, training courses, vacations, memberships, subscriptions, and more. The employer customizes the store's contents based on the organization's policies and strategic goals, helping to motivate employees in alignment with these objectives.
How employees earn points in Ghzeer?
Employees gaining points in Ghzeer based on level of contributions & interaction. The most key factors are:
Idea Submission
Idea Voting
Idea Commenting
Idea Approved by Super Admin
Final idea Selection
Active Engagement
Can innovation procedures be tailored to the organization's internal policies?
Customizable innovation workflow is only available for enterprise tier.
How can executive managers monitor & evaluate the overall innovation performance for the organization?
Ghzeer allows senior management to access detailed analytical dashboard that presents innovation health metrics for the organization to accurately assess overall performance.
How do I ensure our data is not leaked off the platform?
All of our customers data is encrypted and cannot be accessed. Ghzeer uses a secure encryption system to protect and maintain confidentiality of data, in addition to signing a confidentiality agreement when subscribing to our service.
Are the employee ideas accessed or used for other purposes?
All Ghzeer customer data is encrypted and cannot be accessed by any person or entity, and is not used for any other purposes.
Can I try the service before I officially subscribe?
Yes, you can try our free version by booking a demo with us.
Will technical support continue after subscription?
Our customer support continues before, during and after the subscription period.
Can I cancel my subscription at any time?
Yes, you can cancel your subscription at any time.
What languages does Ghzeer support?
Ghzeer supports Arabic and English simultaneously.
Can I change the package later?
Yes, you can change the package by contacting us on email info@ghzeer.sa