Terms and Conditions

Welcome to Ghzeer!
These controls and conditions represent a formal agreement “contract” between Nawafith Readiyah Company for Communications and Information Technology “Ghzeer” and the users of the service. These user terms govern your use of the Ghzeer service, which is an electronic cloud system that helps organizations and business owners collect and manage ideas from their employees and turn them into an enjoyable experience using reward points.
Any use by you of the services provided by the Ghzeer Innovation Management System constitutes your acceptance of this contract and its provisions, and accordingly you must not use the system if you do not agree to the terms and conditions contained in this contract.
Ghzeer reserves the right to amend or change these terms and conditions without prior notice, and it is your responsibility as a user (the organization’s general supervisor) of the system to periodically review the terms and conditions of use to find out the updates to these terms and conditions. We also hope to review our privacy policy to learn more about how to use A wealth of information provided to us by system users.
1- The duration of the agreement
It begins with acknowledgment of the content of this agreement and remains in effect for the duration of the subscription to the package.
In the event of a violation of the terms of this agreement, the service provider has the right to cancel the subscription and delete the subscriber’s data.
2- Service
The service provider is committed to providing the service to the subscriber throughout the subscription period.
If the subscriber wishes to terminate the service, he must inform the company of no less than 30 working days.
3- Quality of service
The service is provided to the subscriber around the clock, and in the event of a service interruption, the service provider undertakes to remedy the defect by taking the necessary measures as soon as possible.
The service provider does not guarantee the continuity of service quality if the Internet connection is weak or the device used is not up to date. The service provider may need to interrupt the service for a temporary period to perform maintenance or network repairs. In all cases, the subscriber has no right to demand a refund of the amounts paid or demand compensation.
4- Payment and renewal
The subscriber agrees to pay the service provider the tariff for the service he requested as indicated in the service description.
Service fees will be deducted in advance on the day the subscription or upgrade is made to cover the use of the service for the stipulated period, and compensation will not be made for the remaining period unless stated in the service description. The subscriber also agrees that the service provider announces the partnership on its official website and social media accounts.
5- The subscriber
The contracting subscriber is the account owner and will be the party responsible for all communications with the service provider, and he is the authorized person to communicate with the service provider. If you sign up on behalf of your employer, your employer must be the account holder, and you represent and warrant that you have the necessary power and authority to bind your employer to the Terms of Service.
6- Number of employees
The customer has the right to benefit from the service provided to him based on the package he subscribes to, which indicates the number of employees allowed for each package. If he wishes to increase the number of employees, he must upgrade to the next package.
7- Privacy and confidentiality precautions
The subscriber must take the necessary precautions to prevent access to the service by unauthorized persons. This includes not sharing the login link, user names and passwords with anyone, as the service provider does not guarantee any harm due to the subscriber not taking the necessary precautions to protect his login information. The subscriber must not attempt to illegally enter the site, copy, modify, leak site data, change its designs, damage it, modify it, occupy its address, or impede access to the site, confuse or disable it.
8- Maintenance
The subscriber agrees that the service provider will carry out the necessary maintenance from one period to another in order to upgrade, add new features, backup or backup, or fill security gaps, if any. This may be accompanied by a cessation of service for a period not exceeding seven days per year, and in the event that the period exceeds For the aforementioned period, the subscriber will be compensated by extending his subscription equivalent to the number of days the service was interrupted.
9- Save data
The subscriber acknowledges that if he stops using the service, whether due to his request or due to non-renewal of the subscription, the service provider will give a period of seven days to renew while allowing the subscriber to benefit from all the capabilities of the service and access to data. In the event that the renewal is not paid after the expiration of the previous period, the service provider has the right to stop his subscription, while giving the subscriber the authority to access the service in order to copy the data of the beneficiaries, after which all the subscriber’s data will be erased, and the subscriber acknowledges that in the event of renewing the subscription after thirty days of failure Renewal: There are no guarantees to restore previous data.
10- Disclaimer
The Service is provided “as is” and the Service Provider does not make any express or implied warranties for performance resulting from the use of the Service or the Site, including, but not limited to, quality, suitability for any particular purpose, integrity, non-compromise, loss or loss of data.
  • The responsibility for the content on the service lies with the subscriber in terms of blocking it or the full type of content and its rights.
  • Subscriber is responsible for all activities and content such as data, graphics, images, video and links published on the Service.
  • He must not spread any viruses or any codes of a destructive nature.
11- Compensation
The Subscriber agrees not to harm the Service Provider or its property, its contractors, licensors, directors, employees, representatives and agents and shall bear all costs of claims and expenses incurred in the event of proof of damage and breach of the Agreement, including attorneys' fees.
12- The agreement is non-transferable
This Agreement is exclusive to the Subscriber and the Subscriber must not assign or transfer any rights or obligations under this Agreement to any third party.
13- Amendment
The service provider may, in the future, add some additional features and features to the site or the service itself, such as new functions, tools, content, or reports. All such features and features are subject to the terms and conditions contained in this Agreement.
14- Ensuring privacy
With regard to the service, the service provider is keen to respect the privacy of the subscriber and all his data that he entered during his use of the service and not to enter his account, view it, or copy the data he entered except upon his request for the purpose of facilitating his work or training. The service provider records the Internet addresses of visitors or subscribers, which may identify them, but does not disclose them except as mentioned in the rest of the article below.
  • The service provider maintains the necessary data to subscribe to the service, which the subscriber enters during the registration process, such as the subscriber’s name, email, contact and payment information, or other data. The service provider will not sell any visitor or subscriber data to any person or entity.
  • The service provider reserves the right to send emails to the subscriber from time to time in order to inform him of new features or important information related to the service, the site, or the service provider, or to request his views on the service.
  • The service provider reserves the right to publish some of its responses or inquiries received regarding the service or site (such as technical support requests) for the purpose of assisting the rest of the subscribers after removing all information that might lead to identifying the subscriber.
15- Business transfer
If the service provider or parts of its business are acquired by a third party (another company, for example), then the information of subscribers or visitors is considered an asset that is transferred to the third party. The subscriber acknowledges that this is a possibility and that the third party can use the subscriber’s information as stated. In this agreement. In the event of the provider's bankruptcy or exit from the market, the service provider is obligated to give the subscriber the authority to access its dedicated server in order to copy his data in addition to the system's source code for a full month from the date of bankruptcy or exit.
16- Termination of the agreement
If the subscriber wishes to stop the service, he can do so simply by not paying the subscription or informing the service provider directly through the website. In this case, the subscriber’s data will be erased as stipulated in Article (9). The service provider also has the right to inform the subscriber of stopping the service and give him a month to copy his data without giving reasons. All provisions of the Contract which by their nature survive termination of the Agreement include but are not limited to indemnities, warranties and disclaimers.
17- Applicable laws
Disputes or claims for violation of this Agreement will be resolved in accordance with the laws in force in the Kingdom of Saudi Arabia.
18- Inquiries
If you have any questions regarding the service, send them to info@ghzeer.sa